GENERAL TERMS AND CONDITIONS

During all lessons private or group you have to be healthy and in good shape. PLease contact us.

Our instructors have undertaken state accredited training. They are entitled to accept or not participants In case they think it will interfere with the rest of the group and its safety.

when you book a lesson you agree to follow all safety instructions given by your ski instructor.

All our activities are weather and snow depending. Therefore our instructors can change the program at any time without notice.

If activities are maintained (even by bad weather day) no postponement or refund will be given.

Pupil personal insurance is not included with our products. We highly recommend you to get the “Carré Neige’ insurance with your ski passes. Thhe instructor’s liability will be limited to faciliting skiing lessons. The ski instructor and Vars Evolution 2 Ski School will not be liable for any accident caused by any of the skiers participating in the lessons.

All activities must be booked in advance. You can contact us : vars@evolution2.com or +33 6 45909011

or at our office : Evolution 2 Vars – Planète Montagne Ski Shop – Résidence le Seignon – 05560 VARS

Ski passes, ski rentals or safety equipment are not included (unless when specified) in our prices. The customer and/or pupil is responsible for the selection of suitable equipment and in good condition for the practice of the taught activities.

Cancellation of a booking more than 15 days prior the start of the service  : 30€ shall be kept as a forfait payment.

Cancellation of a booking more than 8 days prior the start of the service (less than 15 days) : an amount of 50% of the total cost shall be kept as a forfait payment.

Cancellation of a booking less than 8 days prior the start of the service : the total amount of the service shall be kept.

In case of the client/pupil being absent at the start of a lesson during the package and regardless the reason, no refund, exchange or report will be done.

Ski instructors can modify the lessons at any time without notice for weather or snow condition. No compensation of any sort will apply.

GENERAL CONDITIONS OF SALE HAPPY MOUNTAINS

In accordance with article R.211-14 of the Tourism Code, brochures and service or travel contracts offered by travel agents to their customers must include in extenso the following general conditions from articles R211-5 to R211 -13 of the Tourism Code.
In accordance with Articles L211-8 and L211-18 of the Tourism Code, the provisions of Articles R211-5 to R211-13 of the Tourism Code, the text of which is reproduced below, are not applicable for reservation or sale of transport tickets that are not part of a tourist package.
The organizer’s brochure, estimate, proposal and program constitute the prior information referred to in article R211-7 of the Tourism Code. Therefore, in the absence of contrary provisions appearing on the front of this document, the characteristics, special conditions and price of the trip as indicated in the brochure, the estimate, the proposal of the organizer, will be contractual from the signature of the registration form. ‘registration.
In the absence of a brochure, estimate, program and proposal, this document constitutes, before its signature by the buyer, the prior information, referred to in article R211-7 of the Tourism Code.
It will lapse for lack of signature within 24 hours of its issue. In the event of assignment of the contract, the assignor and/or the assignee are required to pay the resulting costs beforehand. When these costs exceed the amounts displayed at the point of sale and those mentioned in the contractual documents, supporting documents will be provided.
HAPPY MOUNTAINS has taken out an insurance contract guaranteeing its Professional Civil Liability.
Extract from the Tourism Code:
Article R211-5: Subject to the exclusions provided for in the second paragraph (a and b) of Article L.211-8, any offer and sale of travel or holiday services shall give rise to the delivery of appropriate documents which meet to the rules defined by this title.
In the event of the sale of air transport tickets or tickets on a regular line not accompanied by services linked to this transport, the seller shall deliver to the buyer one or more passenger tickets for the entire trip issued by the carrier or under his responsibility. In the case of transport on demand, the name and address of the carrier, on whose behalf the tickets are issued, must be mentioned. The separate invoicing of the various elements of the same tourist package does not exempt the seller from the obligations imposed on him by this title.
Article R211-6: Prior to the conclusion of the contract and on the basis of a written medium, bearing his company name, his address and the indication of his administrative authorization to exercise, the seller must communicate to the consumer information on the price, dates and other constituent elements of the services provided during the trip or stay such as:
1) The destination, means, characteristics and categories of transport used;
2) The type of accommodation, its location, its level of comfort and its main characteristics, its approval and its tourist classification corresponding to the regulations or customs of the host country;
3) Meals provided;
4) The description of the route in the case of a circuit;
5) The administrative and health formalities to be carried out in the event, in particular, of crossing borders as well as their deadlines for completion;
6) Visits, excursions and other services included in the package or possibly available at an additional cost;
7) The minimum or maximum size of the group allowing the completion of the trip or stay as well as, if the completion of the trip or stay is subject to a minimum number of participants, the deadline for informing the consumer in the event of cancellation of the trip or stay. This date cannot be set less than twenty-one days before departure;
8) The amount or percentage of the price to be paid as a deposit at the conclusion of the contract as well as the schedule for payment of the balance;
9) The terms of price revision as provided for in the contract pursuant to Article R.211-10;
10) Cancellation conditions of a contractual nature:
11) The cancellation conditions defined in Articles R.111-11, R.211-12, and R.211-13 below;
12) The details concerning the risks covered and the amount of the guarantees taken out under the insurance contract covering the consequences of the professional civil liability of travel agencies and the civil liability of non-profit associations and organizations and local tourism ;
13) Information concerning the optional subscription of an insurance contract covering the consequences of certain cases of cancellation or an assistance contract covering certain specific risks, in particular repatriation costs in the event of accident or illness.
Article R211-7: The prior information given to the consumer binds the seller, unless in this the seller has expressly reserved the right to modify certain elements. The seller must, in this case, clearly indicate to what extent this modification can occur and on what elements.
In any case, the modifications made to the prior information must be communicated in writing to the consumer before the conclusion of the contract.
Article R211-8: The contract concluded between the seller and the buyer must be in writing, drawn up in duplicate, one of which is given to the buyer, and signed by both parties. It must include the following clauses:
1) The name and address of the seller, its guarantor and its insurer as well as the name and address of the organiser;
2) The destination or destinations of the trip and, in the event of a split stay, the different periods and their dates;
3) The means, characteristics and categories of transport used, the dates, times and places of departure and return;
4) The type of accommodation, its location, its level of comfort and its main characteristics, its tourist classification under the regulations or customs of the host country;
5) The number of meals provided;
6) The itinerary when it is a circuit;
7) Visits, excursions or other services included in the total price of the trip or stay;
8) The total price of the services invoiced as well as the indication of any possible revision of this invoicing under the provisions of article R211-10 below;
9) The indication, if applicable, of fees or taxes relating to certain services such as landing, disembarkation or boarding tax in ports and airports, tourist taxes when they are not included in the price of the service(s) provided;
10) The timing and terms of payment of the price;
in any case the last payment made by the buyer cannot be less than 30p. 100 of the price of the trip or stay and must be made upon delivery of the documents allowing the trip or stay to be carried out;
11) The special conditions requested by the buyer and accepted by the seller;
12) The terms under which the buyer can submit a complaint to the seller for non-performance or poor performance of the contract, a complaint which must be sent as soon as possible, by registered letter with acknowledgment of receipt to the seller, and reported in writing, possibly, to the travel organizer and the service provider concerned;
13) The deadline for informing the buyer in the event of cancellation of the trip or stay by the seller in the event that the realization of the trip or stay is linked to a minimum number of participants, in accordance with the provisions of 7ø of article R211-6 above;
14) Cancellation conditions of a contractual nature;
15) The cancellation conditions provided for in Articles R211-11, R211-12 and R211-13 below;
16) Details concerning the risks covered and the amount of the guarantees under the insurance contract covering the consequences of the professional civil liability of the seller;
17) Information concerning the insurance contract covering the consequences of certain cases of cancellation taken out by the buyer (policy number and name of the insurer), as well as those concerning the assistance contract covering certain specific risks, including repatriation costs in the event of accident or illness; in this case, the seller must provide the buyer with a document specifying at least the risks covered and the risks excluded;
18) The deadline for informing the seller in the event of assignment of the contract by the buyer;
19) The commitment to provide, in writing, to the buyer, at least 10 days before the scheduled date of departure, the following information:
a) the name, address and telephone number of the seller’s local representation or, failing that, the names, addresses and telephone numbers of local bodies likely to help the consumer in the event of difficulty, or, failing that , the telephone number for establishing urgent contact with the seller;
b) For travel and stays of minors abroad, a telephone number and an address enabling direct contact to be established with the child or the person in charge of their stay on the spot.
Article R211-9: The buyer may assign his contract to an assignee who meets the same conditions as him to make the trip or stay, as long as this contract has no effect.
Unless more favorable to the transferor, the latter is required to inform the seller of his decision by registered letter with acknowledgment of receipt no later than seven days before the start of the sale. yage.
In the case of a cruise, this period is extended to fifteen days. This assignment is not subject, under any circumstances, to prior authorization from the seller.
Article R211-10: When the contract includes an express possibility of price revision, within the limits provided for in Article L.211-13, it must mention the precise methods of calculation, both upwards and downwards, price variations, and in particular the amount of transport costs and related taxes, the currency or currencies which may have an impact on the price of the trip or stay, the part of the price to which the variation applies, the of the currency or currencies used as a reference when establishing the price appearing in the contract.
Article R211-11: When, before the departure of the buyer, the seller finds himself forced to make a modification to one of the essential elements of the contract, such as a significant increase in the price, the buyer may, without prejudice to the recourse for compensation for any damage suffered, and after having been informed by the seller by registered letter with acknowledgment of receipt:
– either terminate his contract and obtain, without penalty, the immediate reimbursement of the sums paid;
– either accept the modification or the replacement trip proposed by the seller;
an addendum to the contract specifying the modifications made is then signed by the parties;
any reduction in price is deducted from any sums remaining due by the buyer and, if the payment already made by the latter exceeds the price of the modified service, the overpayment must be returned to him before the date of his departure.
Article R211-12: In the case provided for in article L.211-15, when, before the departure of the buyer, the seller cancels the trip or stay, he must inform the buyer by registered letter with acknowledgment of reception
the buyer, without prejudging recourse for compensation for any damage suffered, obtains from the seller the immediate reimbursement and without penalty of the sums paid;
the buyer receives, in this case, compensation at least equal to the penalty he would have incurred if the cancellation had been made by him on that date.
The provisions of this article do not in any way prevent the conclusion of an amicable agreement having as its object the acceptance, by the buyer, of a substitute trip or stay proposed by the seller.
Article R211-13: When, after the departure of the buyer, the seller is unable to provide a major part of the services provided for in the contract representing a significant percentage of the price honored by the buyer, the seller must immediately take the following steps without prejudging claims for compensation for any damages suffered:
– either offer services to replace the services provided by possibly supporting any additional price and, if the services accepted by the buyer are of inferior quality, the seller must reimburse him, upon his return, the difference in price;
– or, if he cannot offer any replacement service or if these are refused by the buyer for valid reasons, provide the buyer, at no additional cost, with transport tickets to ensure his return within conditions that can be deemed equivalent to the place of departure or to another place accepted by both parties.

SPECIFIC CONDITIONS OF SALE HAPPY MOUNTAINS

PREAMBLE :
The tourist services of activities, tailor-made or packaged trips, à la carte as well as the accompanied, private or group tours offered by HAPPY MOUNTAINS existing on the date of publication of these conditions, are composed and sold under the brand HAPPY MOUNTAINS by
HAPPY MOUNTAINS:
www.happy-mountains.com – 06 65 70 02 66 – contact@happy-mountains.com

These Special Conditions of Sale define the conditions for the purchase of tourist services by Internet, electronically, by telephone and by mail. They are brought to the attention of the Customer before any commitment on his part and constitute part of the prior information referred to in article R.211-4 of the Tourism Code, in addition to the descriptive sheets of the Services and in certain cases, the Special conditions of payment and cancellation specific to certain products and services. In the latter case, the Specific Conditions indicated on the product description will prevail over these Special Conditions of Sale.
The prior information may be modified after publication on the Sites and consultation by the Users and Visitors, in particular as regards the price, the cancellation conditions, the transport conditions and the course of the stay and accommodation if HAPPY MOUNTAINS and the Customer expressly agree to this; in any case, the Customer will be informed before signing the travel contract.
By validating his contract, the Cbinder expressly acknowledges having read these Special Conditions of Sale, which can be downloaded or printed using a dedicated link, as well as more specific descriptions of the services chosen on the site. Failure to accept all or part of these Conditions will result in the Customer’s waiver of any use or benefit of the Services offered by the Agency.
These Special Conditions of Sale are up to date as soon as they are published online and cancel and replace any previous version. DEFINITIONS
Client: any person placing an Order for Services with HAPPY MOUNTAINS, a brand of the company HAPPY MOUNTAINS.
Order: any final purchase of a Service made by the Customer, after acceptance by HAPPY MOUNTAINS of the estimate. Travel contract or Contract: Contract means all of the following documents:
The Terms of Sale;
The estimate established between HAPPY MOUNTAINS and the Customer and containing in particular the pre-contractual information.
Description
Description: descriptive sheet of the characteristics of each Service published on the Site and constituting the reference on the date of the Order, as well as part of the prior information communicated to Customers.
Retailer or Travel Agency: HAPPY MOUNTAINS, a brand of HAPPY MOUNTAINS, the professional who sells the Customer the tourist services offered on the Site.
Tourist package or package or dynamic package: tourist package composed according to the offers offered by the Site and including transport, accommodation or other significant services, lasting more than 24 hours or including at least one night and offered to an all-inclusive price.
Tailor-made offer: personalized tourist service developed by the Travel Agency at the request of the Customer and not available as is on the Site.
Provider: any provider of the Services provided by the Travel Agency such as airlines, hotels, carriers, etc.
Service: service described on the Site and provided to the Customer such as stay, tailor-made tour, private or group accompanied tours, etc.

Classic stay: set of services organized by a local mountain guide company including return transfers to the resort and place of service.
Reservation: any request for tourist services made by the Customer by any means (internet, electronic, telephone, mail) and processed by Happy Mountains.
Site: WWW.HAPPY-MOUNTAINS.COM and all sites owned by HAPPY MOUNTAINS as of the date of publication of these Terms.

1/ RESERVATION & REGISTRATION
HAPPY MOUNTAINS offers services, stays organized in packages, tailor-made trips as well as private, accompanied or group tours.
HAPPY MOUNTAINS offers standard programs, with prices “starting at”. Available on its various sites, they are a frame from which HAPPY MOUNTAINS offers the customer a tailor-made quote, according to his desires and his additional suggestions. These quotes are sent to the Customer electronically and have a limited period of validity indicated on the quote itself, beyond which they become null and void. Consequently, beyond the validity date of the offer, the various components of the trip, the prices and the program cannot be guaranteed.
Customers are responsible for the correct spelling of the first and last names of travelers, as well as the validity of the passports whose number appears on the Travel Contract. As such, HAPPY MOUNTAINS recommends to its Customers the greatest vigilance in proofreading the Travel Contract before its validation.
HAPPY MOUNTAINS will confirm the availability of the Services requested as soon as possible. This confirmation constitutes conclusion of the travel contract.
Otherwise, HAPPY MOUNTAINS will offer the Customer Services similar to those initially requested, subject to availability. Sending the Travel Contract must be accompanied by payment of 100% of the total price for any trip or service. Otherwise, the Order will not be validated by HAPPY MOUNTAINS.
In the event of non-availability of the requested Service or a similar Service, the payment will be immediately returned to the Customer. On the proposal of HAPPY MOUNTAINS, the Customer may also accept a replacement proposal to which the deposit will be transferred.

2/ PRICE AND TERMS OF PAYMENT

PRICING
The total price of the Service is that shown on the order confirmation sent by HAPPY MOUNTAINS. It is expressed in Euros and includes VAT.
No dispute concerning the price of the trip can be taken into consideration on the return of the Customer, who assesses before his departure whether the price suits him, accepting for tourist packages the fact that it is a fixed price including services whose prices are not detailed by the Atravel agency.
The prices are indivisible and any waiver of the Services included in the Contract or any interruption of travel by the Customer (even in the event of hospitalization or early repatriation), may not give rise to reimbursement, unless specific insurance is provided.
Only the Services explicitly mentioned in the description of the trip are part of the Package.
Ridiculous price: if, as a result of a material error, the price displayed on the Site or communicated to the Customer by any other means is manifestly derisory or abusively low compared to the objective value of the Service, HAPPY MOUNTAINS may cancel the reservation file without costs or penalties. The Customer may make a new reservation depending on availability and according to the corresponding price of the Services.

PRICE REVISION
The prices retained in the Travel Contracts have been calculated on the basis of exchange rates, air fares and the price of ground services known when published on the Site.
In accordance with the provisions of Articles L. 211-12 and R. 211-8 of the Tourism Code, HAPPY MOUNTAINS may modify its prices, both upwards and downwards, to take account of variations occurring between the day of registration and departure:
The cost of passenger transport, linked in particular to the cost of fuel or other energy sources.
HAPPY MOUNTAINS will inform its Customers of any price revision caused by these factors by any means allowing receipt to be acknowledged no later than 20 (twenty) days before departure. In the event of an increase of more than 8% in the price of the trip, the Customer will receive details of the price change on a durable medium, its consequences on the price of the package and the choice available to him within a reasonable time:
Either terminate the contract and obtain, without penalty, the immediate reimbursement of the sums paid. Termination must be notified to HAPPY MOUNTAINS as soon as possible following notification of the increase and by any means allowing receipt thereof to be acknowledged;
Or accept the price change.
Below the 8% threshold, the refusal of the price increase by the Customer will be considered as a cancellation on his part, and will result in the application of the cancellation scale.

TAXES NOT INCLUDED IN THE PRICE OF THE TRIP
Local taxes, such as a tourist tax or a toll, not included in the price of the trip, may be imposed by the local authorities of certain countries of destination or transit and are to be paid on site at the airport. or at the hotel, in local currency.

PAYMENT TERMS
GENERAL RULES
The Services can be paid by credit card, check (exclusively more than 60 days from the date of departure), bank transfer, mail or via the Site (secure payment). The balance of credit card payments will not be automatically debited on the due date mentioned above.
The obligation to perform the Service only becomes definitive for HAPPY MOUNTAINS after full payment of the Service by the Customer: any default or rejection of payment may result in the cancellation of the booking file by the Customer.
The following are not considered as payment in full discharge: the communication of a bank card number before agreement from the payment center, a transfer order before confirmation by the Customer’s bank.
The costs of rejection or cancellation for non-payment or irregular payment remain the responsibility of the Customer as well as any price increase between the payment incident and the regularization, if the issue of new tickets is necessary or in case of exchange rate variation.
Under Article L.132.2 of the French Monetary and Financial Code, the commitment to pay given by means of a payment card is irrevocable. This payment can only be opposed in the event of loss, theft or fraudulent use of the card. Any opposition for another reason or as a right of withdrawal constitutes credit card fraud. The full amount of the order is debited from the Customer’s bank card upon confirmation of the reservation.
HAPPY MOUNTAINS provides its Customers with a modern and secure method of payment by credit card. HAPPY MOUNTAINS ensures that the collection, recording and use of data comply with the law on the protection of personal data. These data are only used within the framework of the finalization of the Customer’s travel contract (payment, possible reimbursement, costs) and are encrypted by the secure server of HAPPY MOUNTAINS.
The Customer accepts that his bank details will be used by HAPPY MOUNTAINS to pay for the Services ordered.
Payment schedule:
Classic stays: payment of the full price of the service or trip when booking.

3/ ADMINISTRATIVE AND HEALTH INFORMATION
COMPLETION OF FORMALITIES
HAPPY MOUNTAINS informs Customers who are French, European or nationals of a country in the European Economic Area that they must make arrangements with regard to the police and health regulations applicable at any time during the trip.

4/ MODIFICATION AND CANCELLATION CONDITIONS
MODIFICATION OR CANCELLATION OF SERVICES BY THE CUSTOMER BEFORE DEPARTURE NOT LEADING TO GLOBAL CANCELLATION OF THE TRIP
These requests do not upset the essential elements of the travel contract:
No travel service defined in the travel contract may be modified free of charge less than 45 days before the departure date. File modification management fees will be invoiced under the following conditions:
More than 30 days before departure: €25 per person; From 29 days before to the day of departure: €50 per person.
Will be considered as cancellations of the travel contract because they concern essential elements of the travel contract and therefore fall under article 4.2 hereof, the following written requests for modifications:
Change of departure/destination city; Change of hotel or lodge;
Modification of departure and arrival dates; Cancellation of services

If the price of the new stay is lower than the canceled stay, then the excess can be used for a second stay or kept as cancellation fees.

If the price of the new stay is higher than the canceled stay, then the difference is to be paid.
The carryover of funds from one season to the next is limited to the calendar year, i.e. for a departure until December 31 of the next winter season.
Please note that in certain cases indicated in the description, the cancellation costs will be 100% of the amount of the initial canceled service. Exception: any request to change the name of the participants due to a spelling error or change of title due to the Customer will incur any costs requested by the service provider. Attention, in the case of scheduled flights, these costs may amount to the amount of the redemption of the return ticket according to the Conditions of Carriage of the company.

CANCELLATION OF THE TRIP BY THE CUSTOMER BEFORE DEPARTURE
In accordance with the provisions of article L221-28-12° of the Consumer Code, this Contract is not subject to the right of withdrawal.
However, the Customer may terminate the Contract at any time before the start of the trip by paying the following cancellation fees (subject to specific fees mentioned in the description of the chosen product):
Charges applicable in the event of cancellation by the customer (on the total price of the trip):
Classic stays:
From reservation to more than 95 days before departure: non-refundable deposit (30%). From 95 days before departure to departure date: 100% charge per person.

ADDITIONAL DETAILS
Any trip interrupted, shortened or any service not consumed by the Customer will not give rise to any refund.

MODIFICATION OF SERVICES BY HAPPY MOUNTAINS BEFORE DEPARTURE
HAPPY MOUNTAINS reserves the right to unilaterally modify the clauses of the Contract before the start of the stay (other than the price), provided that the modification is minor. HAPPY MOUNTAINS will in any case inform the Customer via a durable medium and as quickly as possible.
In the event of an external event imposing itself on HAPPY MOUNTAINS before departure, and making it impossible for the latter to comply with one of the essential elements of the contract, HAPPY MOUNTAINS will notify the Client and will propose to the latter either to accept a modification of the services, or to terminate the Contract free of charge.
For stays accompanied by a personality from the world of skiing: if it is impossible for the planned personality to take part in the stay, HAPPY MOUNTAINS will try to find another personality from the world of skiing but cannot be held responsible and will not be not required to reimburse the stay if this search is unsuccessful.

MODIFICATION OF SERVICES BY HAPPY MOUNTAINS AFTER DEPARTURE
If, after departure, an essential element of the Contract cannot be executed within the meaning of article L.211-16 -V and -VI of the Tourism Code, and except in the case of exceptional and unavoidable circumstances, HAPPY MOUNTAINS will offer its costs or with reimbursement of the difference in price in the event of inferior services, replacement services or will organize the early return of the Customer.

CANCELLATION OF THE TRIP DUE TO HAPPY MOUNTAINS
If HAPPY MOUNTAINS is prevented from performing the Contract due to exceptional and unavoidable circumstances, it will notify the termination of the Contract to the Customer as soon as possible before the start of the trip, the service or the stay and will offer him, if necessary, a substitute stay or full refund of payments made.

HAPPY MOUNTAINS reserves the right to terminate the Contract if the number of people registered for the vtrip or stay is less than the minimum number indicated in the contract. HAPPY MOUNTAINS informs the Customer in any case: The Customer will then be offered an alternative solution at the current price, or the termination of the Contract and the full refund of the sums paid, but HAPPY MOUNTAINS will in no case be required to additional compensation.

SCHEDULE MODIFICATIONS / RESPONSIBILITY OF THE CARRIER
For the execution of trips, HAPPY MOUNTAINS uses various carriers who retain their own responsibilities with regard to travelers. The carrier’s liability is determined by its Conditions of Carriage as well as by the provisions of the Warsaw Conventions of October 12, 1929 and the Montreal Conventions of May 28, 1999, the limitations of which may benefit HAPPY MOUNTAINS by virtue of Article L. 211- 16 of the Tourism Code.

PREGNANT WOMEN
HAPPY MOUNTAINS informs the Customer that companies sometimes refuse boarding to a pregnant woman when they consider that due to the advanced stage of pregnancy, a risk of premature delivery during transport is possible. It is the Customer’s responsibility to check with the airline and HAPPY MOUNTAINS cannot be held responsible for the Carrier’s decision.

MINORS
Babies (under 2 years old until the date of the return flight) do not have a seat on the plane unless they have requested to purchase a seat. Therefore, only one baby is accepted per adult adult passenger. The ticket price is usually 10-15% of the adult fare.
Children (from 2 to 11 years old) on certain flights can benefit from reductions ranging from 25%, 33% up to 50% and stocks may be limited. Babies and children are considered as such if they have not reached the age of 2 and 12 respectively before using their return ticket.
Unaccompanied children (“UM” unaccompanied minor or unaccompanied child) are not always authorized to benefit from these fare bases.

LAND SERVICES AND ACCOMMODATION
OFFER CONDITIONS
It is a rule in international hotels to take possession of the room from 2 p.m. and to vacate it before 12 p.m. regardless of the time of the return flight. Under no circumstances will HAPPY MOUNTAINS be able to derogate from this rule. Any room taken before 2 p.m. or returned after 12 p.m. is considered as a consumed night. Prices are calculated on a number of nights and not days. The first and last day are dedicated to transportation.
HOTEL CLASSIFICATION
The number of stars awarded to the hotel establishment appearing in the description corresponds to a classification established with reference to local standards of the host country and which may therefore differ from French, European or international standards. HAPPY MOUNTAINS informs you as precisely as possible about the characteristics of your accommodation. The assessments that HAPPY MOUNTAINS gives to its descriptions stem in particular from its knowledge of the establishments and the assessments sent to it by its Customers.
MODIFICATION OF HOTELS, CIRCUITS, OF ACCOMMODATION HOTELS
In the following cases – cases of force majeure, security reasons, act of a third party – HAPPY MOUNTAINS or its supplier may be obliged to change the hotels or the services mentioned; if this measure constitutes a modification of an essential element of the trip, it will be communicated to the customer beforehand and HAPPY MOUNTAINS will offer him a service in the same category as that initially reserved.
In some countries, the direction of the circuits may be modified but all the planned visits and stages will be respected. However, both civil and religious holidays, strikes and demonstrations in the countries visited are likely to lead to changes or cancellations in visits or excursions, for which HAPPY MOUNTAINS cannot be held responsible.
TYPES OF ROOMS
Single rooms, provided in a limited number, may be subject to a supplement. Double rooms are provided either with two beds or with a double bed. Triple and quadruple rooms are often double rooms equipped with extra beds, which can reduce space and comfort.
ACTIVITIES OFFERED DURING THE STAY
Certain activities offered may present risks, in particular for young children, and it is the Client’s responsibility, on the one hand, to ensure that he has civil liability insurance and to protect himself by specific insurance, in particular medical and repatriation, and, on the other hand, to monitor the activities of his children.
It may happen that certain activities indicated in the description are deleted by our local service provider. HAPPY MOUNTAINS cannot be held liable if these activities are canceled in the event of force majeure, due to the unforeseeable and insurmountable fact of a third party.

s extraneous to the service or due to the Customer.
In the event of a reservation for a guided off-piste skiing or snowboarding stay with or without heliskiing or Snowcat, HAPPY MOUNTAINS will have checked as best as possible directly with the Client his level in order to determine the adequacy between his abilities and the proposed experience of the site. HAPPY MOUNTAINS cannot be held responsible for the consequences of an overestimation of its capacities, such as reduction of possible skiing time, change of site if available, or even cancellation without reimbursement of services if no other replacement option is possible or accepted.
HAPPY MOUNTAINS only intervenes as an intermediary with regard to the services mentioned in this program and can in no way be held responsible for damage that may occur during the trip such as ski accidents or other accidents. , loss of luggage or equipment, bad weather conditions, bad snow conditions or unevenness guarantee not carried out. The altitude difference not made for mechanical reasons of the helicopter or bad weather conditions only gives the right to a refund according to a scale given in the estimate.

BABIES
HAPPY MOUNTAINS invites parents of babies to take with them food suitable for their child, which they will not always find locally. A contribution to be paid on site may be requested, for example to heat dishes or bottles.

OTHER MINORS
When minors, unaccompanied by a parent or other authorized person, travel on the basis of a package travel contract including accommodation, HAPPY MOUNTAINS will provide the Customer with the information allowing direct contact with the minor or person responsible for the minor at the minor’s place of stay.

PICTURES AND ILLUSTRATIONS
HAPPY MOUNTAINS strives to illustrate its proposals with photos or illustrations giving a realistic overview of the services offered. However, it is specified that the photos and illustrations appearing in the description are simply illustrative of the services. They are binding on HAPPY MOUNTAINS only to the extent that they indicate the category or level of standing of these services.

INSURANCE
HAPPY MOUNTAINS recommends that its Customers take out insurance covering the specific risks of travel such as: cancellation, illness, accidents, natural disasters, medical repatriation, missed plane, loss or delay of luggage, etc.

5/ LIABILITY / LIMITATIONS OF LIABILITY
HAPPY MOUNTAINS and, where applicable, the organiser, is/are responsible for the proper performance of the services provided for in the Contract in accordance with Article L. 211-16 of the Tourism Code and are required to provide assistance to the traveler by difficulty in accordance with Article L. 211-17-1 of the aforementioned Code.
However, in the event of non-compliance noted by the Customer during the performance of a travel service included in the Contract, it is recalled that under the law, the Customer is required to inform HAPPY MOUNTAINS, and/or the organiser, as soon as possible. Failure to report a non-conformity on site may have an influence on the amount of any damages or price reductions due if reporting without delay could have avoided or reduced the Customer’s damage.
HAPPY MOUNTAINS will also, as soon as possible and in view of the circumstances of the case, provide assistance to the traveler in difficulty.
In the event of application of its full liability due to its service providers within the meaning of the aforementioned article, the limits of compensation provided for in Article L. 211-17 IV of the Tourism Code will apply; failing this and except for bodily injury, intentional damage or damage caused by negligence, any damages are limited to three (3) times the amount of the trip or stay.
Limitation of Liability.
The Customer is informed that the responsibility of HAPPY MOUNTAINS, or if necessary that of the organizer, cannot in any case be engaged in the event of non-performance or poor performance of all or part of the services provided for in the Contract, which would be attributable either to the client, or to the unforeseeable and unavoidable fact of a third party unrelated to the service, or to exceptional and unavoidable circumstances.
HAPPY MOUNTAINS will also decline all responsibility and cannot replace the Customer financially in the following cases:
Costs generated for the loss of transport tickets by the customer (costs and penalties for reissuing tickets and costs incurred in particular in the event of immobilization in the country);
Debt contracted by the customer with a third party (extra in hotels, etc.);
Loss of identity documents or any other document essential for leaving the country visited and returning to France; Support and organization of the return in the event of an event of force majeure occurring during the trip;
Any incident soccurred during services purchased outside the Contract and directly on site by the Customer from an external service provider or resulting from a personal initiative of the Customer;
In the event of cancellation of his trip by the Customer, insurance and visa fees are never refundable. HAPPY MOUNTAINS informs the client of the existence of specific insurance contracts covering the consequences of cancellation.
In the event of a no-show on the outward journey on a scheduled flight, HAPPY MOUNTAINS will only be able to maintain the other services if the client expressly requests it in writing within 24 hours of the departure initially scheduled. However, it is still possible for the airline to cancel the Return ticket, according to its own Conditions of Carriage. In this case, the customer will have the possibility of repurchasing outward and return tickets at his own expense, subject to availability. HAPPY MOUNTAINS will then do everything possible to guarantee the other services. No refund can be granted following services not consumed due to the non-presentation of the customer at the time of departure initially planned (hotel nights, days of activity such as heliskiing, meals, etc.). If a late arrival should generate additional costs for HAPPY MOUNTAINS (for example: organization of a new transfer) these costs will remain the responsibility of the customer payable on site. HAPPY MOUNTAINS recommends by default a return flight the day after the return day to the international airport. If the cancellation of the stay of one of the people listed on the travel contract results in the reservation of a single room, instead of a double room, the supplement must be paid before departure by the Customer who remains registered. .
Definition of Force Majeure. Force majeure is defined as any event external to the parties that is both unpredictable and irresistible which prevents the client and/or the agency/its suppliers from performing all or part of the obligations provided for in the contract (riots, wars, terrorist acts, political unrest, health situation, pollution, natural and/or climatic events).
Before leaving. In the event of cancellations imposed by circumstances of force majeure and/or motivated by the protection of the safety of our Customers and/or by order of an administrative authority, Customers may not claim any additional compensation. HAPPY MOUNTAINS may in particular be required, in compliance with the provisions of the Tourism Code, to propose to its Customers the modification of the dates, times and planned routes. Accepted changes are the responsibility of the Customer.
After the departure. In the event of force majeure, the obligations of the parties are suspended. The delay(s) suffered as well as any itinerary modifications that may result therefrom may not result in any compensation for any reason whatsoever, in particular due to the modification of the duration of the program initially planned or a delay in a connection. Any additional costs related to a disruption (tax, hotel, change of means of transport, parking, etc.) will remain the responsibility of the Customer.

6/ ASSIGNMENT OF THE CONTRACT BY THE CUSTOMER
When the Contract relates to a stay or a circuit, the Customer may assign it to a third party in accordance with Article L. 211-11 of the Tourism Code. The Customer must imperatively inform HAPPY MOUNTAINS of the transfer of the Contract on a durable medium, no later than 7 days before the start date of the trip, indicating precisely the name and address of the transferee and of the participant in the trip, and justifying that he fulfills the same conditions as him to make the stay or the trip.
Attention, this transfer must be validated by HAPPY MOUNTAINS. The heliski operator having weight constraints of the participants in the helicopters, is not automatic even if the substitute weighs less than the transferor. Once the replacement has been validated, HAPPY MOUNTAINS administration fees of 75 euros are payable by the assignor.
The assignor and the assignee of the Contract are jointly and severally liable for the payment of any balance of the price as well as the costs, royalties or other additional costs occasioned by this assignment.
On the other hand, the Customer cannot assign his insurance contract(s). In addition, in the event of air transport if the ticket is issued, it will not be exchangeable or refundable by the airlines and therefore the transfer of the travel contract may be assimilated to a cancellation generating the costs provided for in these Conditions. Particulars of Sale.

7/ PROTECTION OF PERSONAL DATA
HAPPY MOUNTAINS collects and processes the personal data of the Customer and other travelers in accordance with its privacy policy.

8/ COMPLAINTS AND MEDIATION
HAPPY MOUNTAINS recommends, for any problem related to non-performance or poor eexecution of the services on site during the stay to report it as soon as possible to the local teams or those based in France. For rapid processing of your file, any complaint must be sent to HAPPY MOUNTAINS by e-mail with acknowledgment of receipt within 30 days of returning from the trip to the following address: contact@happy-mountains.com. In the absence of a satisfactory response from the Quality department after 60 days, Customers may contact the Tourism and Travel Mediator free of charge, whose contact details and referral procedures are available on the website: www.mtv.travel

9/ APPLICABLE LAW AND COMPETENT JURISDICTION
The Contract is subject in all respects to French law.
In the absence of an amicable resolution obtained, any dispute likely to result from the conclusion, interpretation, execution and/or termination of the Contract will be subject to the exclusive jurisdiction of the competent courts within the jurisdiction of the Court of Appeal. of GAP.

10/ REVISION OF THE CONDITIONS OF SALE
The version of the applicable Conditions of Sale is that in force on the day of the reservation. HAPPY MOUNTAINS reserves the right to modify or update its conditions of sale at any time and without notice: the Conditions of Sale are in force as soon as they are published on the Site.